Running a hotel is time consuming and not easy. Often times, we are pulled in multiple directions at the same time. With so many moving parts, it’s often impossible to tackle those projects that, although important, take time to complete.

Sometimes, all you need is a second pair of eyes and hands to help you get started. Whether you need me for just a few days or a few weeks, I’ll do some of the heavy lifting for you.

The HR Process

• Review and update your recruiting, hiring and on-boarding processes

• HR Files. Are you compliant?

• Review benefits and retention strategies

• Training and development programs

• Progressive discipline and behavior correction

Business Planning

• Rate positioning in your market

• 3rd party partners- Are you playing with the right ones?

• GDS evaluation and optimization -Are you being seen? And more importantly, what do travel agents know and see about you?

• Packages and partnerships

• Community Partnerships

Branding and Marketing

• Who are you and why does that matter

• Review of Social media strategies

• Website evaluation. What does your site say about you? Is it fact or fiction?

• Telling your story and to whom

• Niche marketing

• Industry resources

• Press and influencer strategies

Technology

• Are you maximizing the resources

• How to increase communication and efficiency

• What’s new in Hospitality Technology.

Sometimes we all need a helping hand.
All you need is a second pair of eyes and hands to help you get started. I can be that second pair.